E-Commerce Solutions, Management & Support

E-Commerce Anyone?

We work for clients across all industries, providing a full range of digital assets they need, from targeted marketing campaign apps to fully e-commerce-enabled websites.

These assets allow businesses to attract, engage and convert customers, guiding them through the customer lifecycle profitably.

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If you’re looking for a highly functional e-commerce website to take your business forward, then speak to the experts at VOOV

We work for clients across all industries, providing a full range of digital assets they need, from targeted marketing campaign apps to fully e-commerce-enabled websites. These assets allow businesses to attract, engage and convert customers, guiding them through the customer lifecycle profitably.

VOOV is different

When building e-commerce sites or supporting them, we create solutions entirely bespoke to your business. At VOOV, we work to understand each set of needs and then seek to create an entirely customised solution that delivers against measurable objectives.

To achieve this, we work closely with your management team and nominated business leads to understand your business and its brand values, service offers, customers, objectives and sales processes.

We map how you engage with customers and deliver sales offline so that we can create streamlined online solutions that integrate with your existing systems wherever possible, helping to make your business more efficient and giving your sales and marketing team real-time analytics into how your online sales channel is operating.

We invest heavily in our client relationships to measurable effect. By creating an e-commerce site that is completely tailored to your business, we can facilitate better conversions and identified outcomes. The sorts of features we will build in will depend on your needs but will typically include the following:

Payment gateways using best-in-class technologies
Shipping rules for clear and optimised fulfilment with your chosen logistics partner – including courier integration for a seamless customer experience
Order processing integrations so that your databases can cross-communicate and share relevant data for better business transparency
Full integration of sage and other accounts platforms Stock control functionality
Full back-end analytics and reporting, with custom reports created to suit your business needs.
Highly secure and robust platforms to ensure customer trust, safety and peace of mind.

Additional services

Unlike many other digital agencies, we invest in the long term and offer our clients various services to help them get the most from their digital investment. Alongside creating highly performing e-commerce sites, we can provide website and app development, digital strategy support, digital asset reviews, online marketing, software integration, social media strategy, e-marketing campaigns and more.

We also offer flexible servicing and retainer packages so that you can access the team of experts at VOOV whenever you need them, helping to ensure the ongoing investment and development of your digital assets.

Our aim is to leverage your investment to find levers to pull to develop additional revenues. These could be ideas, testing and experiments to try alternate layouts or seeing opportunities to do extra activities or change things to work more efficiently or benefit overall conversion and ROAS.

Creative idea sharing

Our philosophy is that technology is a business enabler rather than something that exists to flummox people! Our team are highly experienced and technical experts in their functional fields, but they don’t resort to jargon and are passionate about communicating clearly and effectively with our clients. This helps to facilitate projects that are particularly creative and innovative in their nature and delivery and which deliver ROI.

Expertise

By using VOOV, you are guaranteed to have expert, highly technical services for the most complex elements of building an e-commerce site that integrates with your existing systems. This is vital. Today’s e-commerce requirements mean that only the best coding and development and most reliable systems and platforms can be trusted to create robust, secure and reliable sites that will fulfil your customer expectations and help to safeguard your business.

How we can help

The first step is to contact us to discuss your needs and arrange an initial video meeting.

We are always delighted to understand and help you get a real sense of the opportunities that exist for your business and the ways in which we can provide unique digital solutions to help you grow.