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Terms, Conditions and Policies

Because we take our responsibilities seriously, we’ve collected all our Terms, Conditions and Policies together in one easily accessible and transparent place because we know this stuff, while necessary, is also sometimes hard to find with some companies, but not with us.

It’s here because it has to be, not because we love small print or hiding behind it over talking and working with people to make sure we’re all happy and if not then working out why and fixing it.

Please read these important documents, which outline both our rights and yours and outline what we do to ensure they’re respected.

We can be contacted in relation to any of these policies and terms and conditions by emailing us at: or by writing to us at: Decafy Ltd. c/o 10-12 Upper Dicconson Street, Wigan, WN1 2AD. United Kingdom.